Tracking order
How to Track Your Order
At Nvoque, we make it easy for you to track your fashion order every step of the way. Here's how our order tracking process works:
- Order Confirmation
After placing your order, you'll receive an email confirmation with your order details and estimated delivery timeline.
- Processing Your Order
Our team prepares your items for shipment within 1-2 business days. You'll receive a notification when your order ships.
- Shipping Notification
Once shipped, you'll receive an email with your tracking number and carrier information.
- Tracking Your Package
Use the tracking number provided to monitor your package's journey to your doorstep.
Tracking Your Package
To track your Nvoque order:
Method 1: Direct Carrier Tracking
Click the tracking link in your shipping confirmation email to be directed to the carrier's tracking page.
Method 2: Third-Party Tracking
For comprehensive tracking across multiple carriers, we recommend using 17Track:
- Visit 17Track.net
- Enter your tracking number in the search field
- Click "Track" to view real-time updates
17Track supports most international carriers and provides detailed shipment progress.
Order Tracking FAQs
When will I receive my tracking number?
Tracking numbers are typically provided within 1-3 business days after order placement, once your package has been shipped.
Why isn't my tracking information updating?
Carrier systems may take 24-48 hours to display updates. If no information appears after 72 hours, please contact our customer service.
Can I track international orders?
Yes, all international orders include tracking. Note that some tracking details may be limited once the package reaches your country.
Need Help With Your Order?
If you're experiencing issues tracking your order or have any questions about your shipment, our customer service team is happy to help. Please contact us with your order number ready.
